The Information Sharing Team (IST) within the Department of Families, Fairness and Housing (DFFH) is delegated to carry out information sharing functions under Part 5A of the
Family Violence Protection Act 2008 and Part 6A of the
Child Wellbeing and Safety Act 2005 on behalf of the DFFH Secretary.
The IST shares
historical information on
closed Child Protection cases under the Family Violence Information Sharing Scheme (FVISS) and the Child Information Sharing Scheme (CISS). For open cases, where the Child Protection worker is known, Information Sharing Entities (ISEs) should make a request to them directly.
If your request relates to
immediate risk or
danger to a child or another person, please contact
Victoria Police on
Triple Zero (000).
If you have concerns regarding significant risk of harm or potential risk of harm to a child, please consider your organisational policies and procedures. If necessary, contact Child Protection Intake and/or
Victoria Police.
Please note that providing information to the IST does not constitute making a report to Child Protection.
If you have
safety concerns for an adult victim survivor of family violence, please contact
Victoria Police or an appropriate
family violence service.
Please
only complete the request for information webform if you are a
prescribed ISE under the FVISS
and/or CISS
AND your request for information meets the relevant thresholds.
- If you are unsure if your organisation or program area is a prescribed ISE please refer to the onlinelist and/or call the Information Sharing and MARAM Enquiry Line on 1800 549 646.
- If you are unsure whether your request meets the thresholds of the FVISS and/or the CISS please refer to relevant guidelines andresources.
- If you would like to make contact with, or share information with, Child Protection or other program areas within DFFH, pleasecontact them directly.
The IST’s hours of operation are Monday to Friday, 9am to 5pm, excluding public holidays.
If you have difficulties accessing or using the webform, please contact us via email at
info.exchange@dffh.vic.gov.au.
The IST collects, handles and stores personal, sensitive and health information in accordance with the Privacy and Data Protection Act 2014, the Health Records Act 2001 and other relevant legislation. Information provided will only be shared where required, authorised or permitted under law.
